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How Amazon Scale Alexa's Natural Language Understanding Capabilities Faster (arxiv.org)
4 points by ml_ on May 7, 2018 | hide | past | pdf | discuss on HN

In plain words: New understanding domains are built by reusing what the agent already learned from existing domains, instead of training each one from scratch. Across hundreds of new domains, this raised accuracy when training data was scarce and needed less data to reach good results.

Abstract · Fast and Scalable Expansion of Natural Language Understanding Functionality for Intelligent Agents

Fast expansion of natural language functionality of intelligent virtual agents is critical for achieving engaging and informative interactions. However, developing accurate models for new natural language domains is a time and data intensive process. We propose efficient deep neural network architectures that maximally re-use available resources through transfer learning. Our methods are applied for expanding the understanding capabilities of a popular commercial agent and are evaluated on hundreds of new domains, designed by internal or external developers. We demonstrate that our proposed methods significantly increase accuracy in low resource settings and enable rapid development of accurate models with less data.

Anuj Goyal, Angeliki Metallinou, Spyros Matsoukas
arXiv:1805.01542 · cs.CL · submitted May 3, 2018
abstract · pdf · html · To appear in the Proceedings of NAACL-HLT 2018 (Industry Track)

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