In plain words: Separate teacher models learn how to act in each task domain from human-labeled dialogue states, then merge their knowledge into one student model that reads the raw conversation text directly instead of relying on a hand-built state tracker. This beat the usual tracker-based system.
Abstract · Teacher-Student Framework Enhanced Multi-domain Dialogue Generation
Dialogue systems dealing with multi-domain tasks are highly required. How to record the state remains a key problem in a task-oriented dialogue system. Normally we use human-defined features as dialogue states and apply a state tracker to extract these features. However, the performance of such a system is limited by the error propagation of a state tracker. In this paper, we propose a dialogue generation model that needs no external state trackers and still benefits from human-labeled semantic data. By using a teacher-student framework, several teacher models are firstly trained in their individual domains, learn dialogue policies from labeled states. And then the learned knowledge and experience are merged and transferred to a universal student model, which takes raw utterance as its input. Experiments show that the dialogue system trained under our framework outperforms the one uses a belief tracker.
Shuke Peng, Xinjing Huang, Zehao Lin, Feng Ji, Haiqing Chen, Yin Zhang
arXiv:1908.07137 · cs.CL, cs.AI · submitted Aug 20, 2019 · updated May 26, 2020
abstract · pdf · html · Official Version: arXiv:2005.10450