In plain words: It tracks what a user wants in a conversation without separate machinery for each request slot, letting the user's words and the system's replies weigh each other directly. On two dialogue-tracking tests it scored best while using only 20% of the size of earlier models.
Abstract
Dialogue state tracking is an important component in task-oriented dialogue systems to identify users' goals and requests as a dialogue proceeds. However, as most previous models are dependent on dialogue slots, the model complexity soars when the number of slots increases. In this paper, we put forward a slot-independent neural model (SIM) to track dialogue states while keeping the model complexity invariant to the number of dialogue slots. The model utilizes attention mechanisms between user utterance and system actions. SIM achieves state-of-the-art results on WoZ and DSTC2 tasks, with only 20% of the model size of previous models.
Chenguang Zhu, Michael Zeng, Xuedong Huang
arXiv:1909.11833 · cs.CL · submitted Sep 26, 2019
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