Browser agents enable autonomous web interaction but face critical reliability and security challenges in production. This paper presents findings from building and operating a production browser agent. The analysis examines where current approaches fail and what prevents safe autonomous operation. The fundamental insight: model capability does not limit agent performance; architectural decisions determine success or failure. Security analysis of real-world incidents reveals prompt injection attacks make general-purpose autonomous operation fundamentally unsafe. The paper argues against developing general browsing intelligence in favor of specialized tools with programmatic constraints, where safety boundaries are enforced through code instead of large language model (LLM) reasoning. Through hybrid context management combining accessibility tree snapshots with selective vision, comprehensive browser tooling matching human interaction capabilities, and intelligent prompt engineering, the agent achieved approximately 85% success rate on the WebGames benchmark across 53 diverse challenges (compared to approximately 50% reported for prior browser agents and 95.7% human baseline).